Our founder and CEO is Syed Haider, MD. Leveraging over a decade practicing medicine as a hospitalist as well as extensive experience in telemedicine, Dr. Haider launched his own website in mid-2020 amidst the pandemic. He primarily focused  on COVID-19 through 2021, treating over 5000 acutely ill patients with 0 deaths, and successfully treating thousands more prophylactically. As the pandemic exposed holes in the global medical system, Dr. Haider and his team decided to expand the offerings on mygotodoc to provide disaster preparedness medkits to all Americans who desire to be prepared for every eventuality.

Please see our About page.

You must be above the age of 18 to register as a patient. If under 18, a parent or guardian will need to sign up and add you under their account. You also need to provide a valid photo ID and selfie that are only used to verify your identity and age (This can also be done during a video call). We cannot serve patients without identity verification as we are not just an answers service, but also a medical practice.

We aim to serve the entire country, but may not be available in every state yet. Please check our registration form or ask us for the latest coverage information.

Really, really fast. Most of the time that means right away and usually it means within a few hours, but we always aim to review and reply to your requests or messages within 24 to 48 Hours.

Quick, convenient, affordable, and online all the time.

You get access to your own, skilled and personable medical team via unlimited free chat messages and access to prescriptions within the limitations of our currently available services.

Our process is designed to be just as safe as an in-person visit. Just be sure to answer our questions honestly and read any important info or cautionary notes we send about your treatment plan, so you know all the risks and benefits. In fact, you may find that the information we provide goes into more depth and detail than what you get from most doctors. We believe that informing our patients is key.

It’s important to keep your own primary care practitioner and your consultants up to date on any medical care you receive and any medications you take. You can request your health records at any time and forward them to your practitioners or print them out and take them in to your next appointment. The standard doctor’s fee applies for preparing medical records.

Every patient needs their own account, a separate evaluation, and separate prescriptions. If other people in your family need care or medication, and they are 18 or older, it is best to have them register separately.

If they are younger than 18, they can be added under your account as a dependant. Regardless of age, every person needs their own account, either a separate account or family member account. Each individual needs a separate evaluation and separate prescriptions. Only the primary account holder will receive a notification when messages are sent by your doctor.

If you hate going to the doctor, you’ll love this. Take a load off, lay back, relax and put your feet up. The doctor is in … your living room.

Most people find this actually works out way better than a typical doctor’s visit because you have plenty of time to think of all those things that you tend to forget when you’re sitting in the doctor’s office.

It’s kind of like messaging with someone in a different time zone. They’re slightly out of sync with you, so you may not always be able to carry on a live chat conversation. They may not respond immediately because they are busy responding to other patients, but they usually reply back within a few hours, up to 12 in some cases, but never more than 24.

The best way to approach it is to send them all the questions you can think of, whenever they occur to you. When they get around to it, they’ll send you all the answers.

Please see individual product page for prices.

Between $70-100, sometimes less, depending on which medkit you choose and where you live. We send your medication to a low-cost mail order pharmacy partner that ships direct to your door. We negotiate low prices across the country but you also have the option to move the mail-order prescription to your local pharmacy. The only prescriptions we ask not be moved are the mail order COVID protocols.

We accept all major credit cards. 

mygotodoc does not accept any form of health insurance, but we may be able to provide a superbill for you to submit for possible reimbursement. We are not covered by any private or public insurance including Medicare or Medicaid.

With the exception of one or more meds in the the COVID protocols, most insurance plans do cover the cost of most of the medications our doctors prescribe. The doctor will usually prescribe low-cost generics and, when prescribing a brand name, the prescription usually allows the pharmacist to switch out a generic at your request, unless you specifically request a prescription for a brand name drug and specify that no substitutions are allowed.

When you buy a prescription only, you pay the pharmacy for the medication. We only charge the physician fee.
When you buy a Medkit, we charge a physician fee and also take payment for the medications on behalf of the pharmacy. We negotiated the medkit prices with our pharmacy partners, so you’ll end up spending a lot less money than you would if you bought these medications elsewhere.

For ePharmacy, we collect the payment on behalf of the pharmacy.

For any labs & imaging, we only charge a physician fee which includes prescription of the labs and covers the review of medical necessity and interpretation of tests once the results are available. It does not cover the cost of the labs or imaging studies, which either need to be paid to the facility directly, or covered by insurance.  We do not arrange your insurance coverage with the facility. If you are using insurance it is best to confirm that they will be able to run your insurance before you have any tests done. The only exception is the microclot test, where we also collect payment for the lab.